w88fb Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how w88fb ("we", "us", "our") collects, processes, stores, and protects personal data provided by users ("you", "Player") when accessing and using the w88fb platform at https://w88fb.pro and any associated services. This Policy forms part of the w88fb Terms and Conditions and should be read alongside them.

w88fb is committed to handling your personal data with the highest standards of care, confidentiality, and security. We collect only the data that is necessary for the legitimate purposes described in this Policy and do not sell or rent your personal information to third parties for their independent marketing use.

Privacy at a Glance

The six cards below summarise our core data commitments. Full details follow in the sections beneath.

Information We Collect

w88fb collects personal data in the following categories. We collect this information when you register an account, use the platform, make deposits or withdrawals, contact customer support, or interact with promotional materials:

• Identity data: full name, date of birth, nationality, and government-issued identification document details (national ID, passport, or driving licence) collected during registration and KYC verification.
• Contact data: email address, mobile phone number, and residential address, used for account communications, transaction notifications, and KYC address verification.
• Financial data: payment method details (bKash, Nagad, Rocket mobile wallet numbers; crypto wallet addresses for USDT/BTC/ETH transactions), deposit and withdrawal history, and account balance records.
• Technical data: IP address, device type, operating system, browser type and version, session timestamps, and referral source, collected automatically when you access the platform.
• Gameplay data: game session history, betting amounts, game outcomes, bonus usage, responsible gaming tool activations (deposit limits, session timers, self-exclusion requests), and any gameplay preferences you configure.
• Communications data: records of your interactions with customer support (including chat transcripts and email exchanges), survey responses, and any feedback or complaints you submit to w88fb.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than document photographs required for KYC), or health data, except where expressly required for responsible gaming purposes (for example, if a player discloses a gambling problem when requesting self-exclusion).

How We Use Your Information

w88fb uses the personal data collected for the following purposes:

• Account administration: creating and managing your player account, verifying your identity and age, processing deposits and withdrawals, and maintaining accurate account records.
• Service delivery: enabling access to casino games, sports betting markets, live dealer tables, crash games, and fishing games available on the platform, and personalising your experience where applicable.
• Security and fraud prevention: monitoring transactions and gameplay activity to detect and prevent fraud, money laundering, collusion, bonus abuse, and other prohibited conduct as defined in the Terms and Conditions.
• Legal and regulatory compliance: fulfilling AML (Anti-Money Laundering), KYC (Know Your Customer), and responsible gaming obligations, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records required by applicable law.
• Customer support: responding to enquiries, resolving disputes, processing complaints, and providing assistance with account or technical issues.
• Marketing and promotions: sending you promotional offers, bonus notifications, and platform updates where you have consented to receive marketing communications. You may withdraw your marketing consent at any time by contacting support or updating your account notification preferences.

Legal Basis for Processing

w88fb processes your personal data on the following legal grounds:

• Contractual necessity: processing required to create and maintain your account, process your deposits and withdrawals, and deliver the gaming services you have requested — without which the contractual relationship between you and w88fb cannot be performed.
• Legal obligation: processing required to comply with AML regulations, KYC requirements, responsible gaming obligations, and any lawful order from a competent regulatory or law enforcement authority.
• Legitimate interests: processing for fraud prevention, platform security, abuse detection, and service improvement, where these interests are not overridden by your own privacy rights.
• Consent: processing for marketing communications and optional analytics features, only where you have provided a clear and freely given consent that you may withdraw at any time.

Sharing of Your Information

w88fb does not sell your personal data. We share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors engaged to support platform operations, including payment processors (bKash, Nagad, Rocket, and crypto exchange partners), game providers (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe), identity verification services, and hosting infrastructure providers. All such vendors are bound by data processing agreements that restrict the use of your data to the specific service they provide for w88fb.
• Legal and regulatory authorities: where required by applicable law, court order, or a lawful request from a competent government or regulatory body. w88fb will, where legally permissible, notify you of any such disclosure.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of w88fb's assets, your personal data may be transferred to the successor entity, subject to equivalent data protection commitments.
• Fraud and crime prevention agencies: where we are required or permitted to share information with financial intelligence units, law enforcement, or anti-fraud networks for the purpose of preventing, detecting, or prosecuting financial crime.

Except as described above, w88fb will not disclose your personal data to any third party without your explicit prior consent. When we engage third-party service providers, we require that they maintain appropriate technical and organisational security measures and use your data solely for the agreed purpose.

Payment Data & Financial Information

w88fb processes financial data — including mobile wallet numbers (bKash, Nagad, Rocket), transaction amounts, and cryptocurrency wallet addresses — solely for the purpose of processing deposits and withdrawals, verifying payment sources, and meeting AML obligations. We do not store full payment credentials beyond what is operationally necessary.

Cryptocurrency transactions processed through w88fb are conducted on public blockchain networks. While w88fb does not publish your wallet address, the nature of blockchain technology means that on-chain transactions are publicly visible once confirmed. Players using crypto should be aware of this inherent characteristic of decentralised networks.

Data Retention

w88fb retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and audit requirements. As a general guide: account data and transaction records are retained for a minimum of 5 years following account closure to meet AML record-keeping obligations; gameplay and session logs are retained for 2 years from the date of the relevant session; marketing consent records are retained for 3 years from the date consent was given or last renewed.

When personal data is no longer required for any legitimate purpose, w88fb will securely delete or anonymise it in accordance with our internal data disposal procedures. Where full deletion is not technically feasible (for example, data stored in encrypted backup archives), we will isolate the data from further active processing until deletion is possible.

Security Measures

w88fb implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your browser and our servers; encryption of sensitive data fields at rest within our database systems; role-based access controls ensuring that only authorised personnel can access player personal data; regular security audits and vulnerability assessments conducted by independent security specialists; and two-factor authentication options available to all registered players to protect account access.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, w88fb will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

Your Data Rights

Subject to applicable law, you have the following rights regarding your personal data held by w88fb:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may request that we limit the processing of your personal data in certain circumstances, for example while we investigate a complaint or dispute about its accuracy.
• Right to data portability: where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt. We may need to verify your identity before processing your request, and in some cases we may not be able to comply fully where legal retention or AML obligations require us to keep certain records.

Cookies & Tracking

w88fb uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies: essential cookies (strictly necessary for the platform to function — these cannot be disabled); analytical cookies (used to understand how players use the platform, identify popular features, and measure performance — these may be disabled via your browser settings without affecting core platform function); and session cookies (temporary cookies that expire when you close your browser, used to maintain your login session and game state during a play session).

We do not use advertising or third-party retargeting cookies to track your browsing activity across other websites for the purpose of serving you targeted advertisements outside the w88fb platform.

Third-Party Services

The w88fb platform integrates third-party game content from providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game supplied by a third-party provider, that provider's own software is running within the platform interface. While w88fb requires all game providers to meet our data security standards contractually, please be aware that these providers operate under their own privacy policies in relation to any telemetry or technical data they collect directly through their game software.

w88fb is not responsible for the privacy practices of third-party game providers or payment partners beyond the contractual obligations we impose on them. We encourage you to review the privacy policies of any third-party service you interact with independently.

Children's Privacy

w88fb is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has accessed or registered on w88fb, please contact us immediately at [email protected] so that we can take prompt remedial action.

Changes to This Policy

w88fb may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via a platform notification or email.

Your continued use of w88fb following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically so that you are always informed about how we handle your personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way w88fb handles your personal data, please contact our Data Support team. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.

You may reach our Data Support team by email at: [email protected]